That first week we saw all of six dogs (and clearly recall the first one to enter our shop, a little blonde Cocker named Samantha whose owner showered her with so many kisses as she handed her over that a few ended up on us). We scrambled to let people know about Spoiled Rotten, going door-to-door to pass out flyers, like politicians. We even tucked a flyer under the collar of a matted Lhasa tied outside a downtown store. Lucky we didn't lose a finger or two.
At first it seemed the word would never spread but then it did, slowly at first and then more quickly. People told their friends about us and our business took off almost faster than we could hold on. Yet we held on, and learned, and grew. We never had to advertise again.
Much has changed since then--our location, for one, and our hours (we no longer take a lunch break and we're open four days a week rather than six; what were we thinking?). We don't groom cats anymore due to allergies. Nor can we handle big rowdy dogs (somehow, despite our being sure we look the same as we did in 1988, we feel smaller). And people have stopped worrying over our chances for survival: Those six dogs we saw in our first week have turned into six dogs before 10 a.m., every day, and that's just the early morning.
Yet more than 27 years and at least that many grey hairs later, much remains the same at Spoiled Rotten. We're still the same nice ladies who like dogs and grooming. We still want to improve our skills and the quality of our work. We still employ Jamie, our indispensable assistant since time immemorial. We still like the shop to smell good. And we still respect our clients, many of whom we have known for years, some even since we opened; and we are deeply grateful to all who have believed in us and helped turn our little dream into a successful reality.
By the way, they never did bring in that matted Lhasa. Maybe he chewed up our flyer. Anyway they missed a good bet.
Great groom, they are very kind and careing to my 4 long haired dogs, even when the dos are a bit grumpy. I have been using them for about 9 years and will continue to use them.
We have lived in Silver City since 2004. When we first arrived, we tried 3 different grooming services (of which 2 were not good and 1 was fairly good) before trying Spoiled Rotten. They were and are excellent in every aspect. Not only are our dogs superbly groomed every time but we also get expert advice on how to deal with any problems that have been discovered during the grooming. We consider Spoiled Rotten to be one of the friendliest places in Silver City.
I take my very spoiled yorkchi who is also a big baby and cries and screams if he even thinks something hurts. Lori and Chris put up with his antics and do a beautiful job every 6 weeks. The price is reasonable, the service is excellent, and they love dogs.
Kris and Laurie have been taking care of Chile since January of 2004 every month. They do a fantastic job and they do it with love. Chile is a beautiful larger size Pomeranian with a fantastic personality. He has developed some major health issues over the last few years. They have worked with him recognizing the importance of his need to be pampered and he always looks beautiful and smells terrific! It has been a wonderful relationship!
These folks are God's blessing to take your furry family member. They are very passionate when it comes to providing the grooming needs and tips and advice for care ..My wife and I and our pet love you guys!!!
You do a great job.
These 2 ladies are the best. My dogs love them and I do too. Great services, kindness and very accomodating. They are the perfect groomers.
Bella has been going to Spoiled Rotten for at least 6 years.. The girls have always treated me and Bella with the most kindness, caring, and a wonderful job of grooming Bella. I have recommended Spoiled Rotten to many people just to find out some of them already use their services. Sharri Thomas
I couldn't be happier.
I have taken my Portuguese Water Dogs to Spoiled Rotten for years and plan to continue to do so. Kris and Lori do wonderful work. Their shop is inviting, and (of course) they are dog lovers. I have never had a negative experience with them, not even when I once forgot my appointment. The only possible improvement would be for them to send a text, email, or phone reminder for us older folks, but I realize that is time-consuming and they really shouldn't have to do it.
Over the past 25years I have taken my pups to Spoiled Rotten because of the great care they take of my furry family. They discuss with me what I want done, and they discuss with me what needs to be done if different circumstances come up. Always, always, always, the care and welfare of my pups comes first. They pay attention to each pet, and take note if they see a possible problem with my pup's skin, change in my pup's demeanor etc. I appreciate their insight when I have questions, or concerns. I also appreciate they have great patience with me too. When I don't understand something, they take time to explain. When I have had to cancel, they take time to help with a reschedule. Before I retired, they adjusted their time for my pups to my work schedule. I know when I leave a member of my furry family with them, my little one is safe.....and will be spoiled rotten in the best possible way, by the time I pick her up.
We have taken our dogs for monthly grooming at Spoiled Rotten for more than a decade. Actually, that says it all. Chris & Lori are kind, thoughtful, responsible, and very professional.
High Quality Service, Professional, and Friendly
We have been doing business with Spoiled Rotten for many years. They are kind, caring, and absolutely meticulous in their grooming. Our dogs are always excited to go there and that says it all.
We have been taking our poodle their for years. They are great with Blossom. Friendly, professional, and always helpful. Plus accommodating, always a plus.
I can't say enough about the service I receive from Spoiled Rotton Grooming- these ladies are amazing with my two standard poodles. They look so beautiful when they finish, and they are always eager to go there which tells me they are loved when I drop them off! Thank you!
AWESOME for my Fur Baby
Lori & Chris take such care when grooming my dog, Meisha. Meisha has luxating patellas and they are always conscience of this when she is getting groomed. Meisha has been going to Spoiled Rotten since I got her 8 years ago. I highly recommend Spoiled Rotten!!!!
We been monthly customers of Spoiled Rotten for 12 years with 4 dogs. Chris and Laurie are wonderful. No problems ever, just delicious, clean, happy, beautiful dogs every time.
Awesome service, super friendly
I've never been happier with a dog groomer! Spoiled rotten is amazing. Super friendly and always so welcoming as soon as u walk thru the door with ur fur baby. Every time I pick up my fur baby she's always so perfect and smells so good and clean. They genuinely care about ur pet! I know when I leave my fur baby to be groomed she is in the best care. I will definitely keep taking my fur baby and any future pet to spoiled rotten!
Talented & Loving
I have been taking my family dogs to Spoiled Rotten for years. They are truly the best in their field. They are skilled professionals and very loving to the animals. I never have to worry about my babies when they are in their care. And when I pick them up, they are as happy as when I Ieft them. In addition, after trying several different groomers in El Paso, my daughter travels 2 1/2 hours to bring her dog to them. They are the BEST!
They treat your pet like family
Lori and Kris have spent their lives loving animals and nurturing their own pets. This is obvious in the way they treat their clients. Our pets are always received with kindness and respect. Any anxiety is quickly dealt with so that they can enjoy the pampering and care they deserve. If you want your furry friends to have an experience they will enjoy your best bet is Spoiled Rotten
Laurie and Chris are two of most favorite people on the planet. I've been taking pups to them for more than 10 yrs. and I couldn't be more satisfied with what they do. They pay attention to detail. My dogs come out of Spoiled Rotten looking like they're ready for Westminster. They always professional and yet flexible, so scheduling is easy and having last minute emergencies, having to cancel and reschedule has never been a problem. Most of all Chris and Laurie are so devoted to what they do. They groom animals with love and care. You can tell they have gotten to know the pup's quirks and strengths and work accordingly. Obviously, I highly recommend them for the best grooming and care that Silver City has to offer. Joan
Excellent Customer Service
Spoiled Rotten has amazing staff they are friendly, accommodating, understanding. Ziggy has been going there all his life (4) years and gets excited when he goes for his grooming we loves these ladies.. I highly recommend them for all your greoning needs
Is this really you? Of course you'll get a great review from me. You've been like family for years. We've been through so many dogs together! Are you kidding? Oliver would disown me if I even LOOKED at another groomer. He says you treat him respectfully and I believe him. Plus he always looks so much more put together when he comes home, and doesn't smell funky anymore. I hope you never retire.
Share Us With Your Friends and Family
Thank you for sharing us with your friends and family. Referrals are the best thank you gifts we could possibly receive.
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- business license 16-1710